This activity has been accredited by The CPD Standards office and equates to 0.5 hours of CPD.
How our Customers rate us:
Fantastic E learning platform
I am indeed pleased with the quality and quantity of the training intervention and the high standard of the Health care regulations and procedures coached towards getting certification.I am even more happy with the training on confidentiality,duty of care,safety and equipment handling, personal development plans and administering CPR. I am already looking forward to the next upgrade of this certification and wish you the very best.Keep up the good work.
It was interesting program so far
It was fantastic and informative I enjoyed each part of the learning
Unfortunately i found it non pleasing at all, unlike the previous with 15 modules, these 19 modules is extremely monotonous and cumbersome, some of your answers options are not in the passage. especially for the FIRST AID!
I learnt a lot throughout my session and am well informed now.
I appreciate the knowledge I have with HSG-Elearning
Standard 6 - Communication
0.5 Hours (Approx.)
Multiple Choice
Fantastic E learning platform
I am indeed pleased with the quality and quantity of the training intervention and the high standard of the Health care regulations and procedures coached towards getting certification.I am even more happy with the training on confidentiality,duty of care,safety and equipment handling, personal development plans and administering CPR. I am already looking forward to the next upgrade of this certification and wish you the very best.Keep up the good work.
It was interesting program so far
It was fantastic and informative I enjoyed each part of the learning
Unfortunately i found it non pleasing at all, unlike the previous with 15 modules, these 19 modules is extremely monotonous and cumbersome, some of your answers options are not in the passage. especially for the FIRST AID!
I learnt a lot throughout my session and am well informed now.
I appreciate the knowledge I have with HSG-Elearning
This Communication module delivers key underpinning knowledge to healthcare worker which can be used towards achieving the care certificate
Who is this course for?
This course is aimed at all staff throughout the health and social care sector, in particular:-
- New starters to the organisation
- Existing staff as a refresher
If you would like to see how our Elearning platform works before purchasing, click on the ‘try before you buy’ button below and you can try a full length Elearning module, completely free of charge!
- Communication Overview
- Service Users Reactions
- Communication Methods & Tools
- Types of Communication
- Communication Barriers & Blocks
- Active Listening & Listening Skills
- Confidentiality
- Communication Models & Skills
- Aggressive & Non-Aggressive Body Language
- Understand the importance of effective communication at work
- Understand how to meet the communication and language needs, wishes and preferences of individuals
- Understand how to promote effective communication
- Understand the principles and practices relating to confidentiality
- Use appropriate verbal and non-verbal communication
- Support the use of appropriate communication aids/ technologies
Upon completion of this Elearning course, a PDF certificate will be available straight away, that can be downloaded and printed for your records. Each course contains multiple-choice questions and interactive exercises that you’ll need to complete in order to show your understanding of the material and pass the course. Your certificate will be valid for 1 year.
This activity has been accredited by The CPD Standards office and equates to 0.5 hours of CPD.
How our Customers rate us:
Fantastic E learning platform
I am indeed pleased with the quality and quantity of the training intervention and the high standard of the Health care regulations and procedures coached towards getting certification.I am even more happy with the training on confidentiality,duty of care,safety and equipment handling, personal development plans and administering CPR. I am already looking forward to the next upgrade of this certification and wish you the very best.Keep up the good work.
It was interesting program so far
It was fantastic and informative I enjoyed each part of the learning
Unfortunately i found it non pleasing at all, unlike the previous with 15 modules, these 19 modules is extremely monotonous and cumbersome, some of your answers options are not in the passage. especially for the FIRST AID!
I learnt a lot throughout my session and am well informed now.
I appreciate the knowledge I have with HSG-Elearning
