Quality Mark
Excellence Center
CPD
This activity has been accredited by The CPD Standards office and equates to 1 hours of CPD.

How our Customers rate us:

4.6
(101) Google Reviews

Standard 6 - Communication

1 Hours (Approx.) Multiple Choice
4.6
(101) Google Reviews

£4.95 + VAT

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This Communication module delivers key underpinning knowledge to healthcare worker which can be used towards achieving the care certificate

 

£4.95 + VAT

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Who is this course for?

This course is aimed at all staff throughout the health and social care sector, in particular:-

  • New starters to the organisation
  • Existing staff as a refresher

If you would like to see how our Elearning platform works before purchasing, click on the ‘try before you buy’ button below and you can try a full length Elearning module, completely free of charge!

  • Communication Overview
  • Service Users Reactions
  • Communication Methods & Tools
  • Types of Communication
  • Communication Barriers & Blocks
  • Active Listening & Listening Skills
  • Confidentiality
  • Communication Models & Skills
  • Aggressive & Non-Aggressive Body Language
  • Understand the importance of effective communication at work
  • Understand how to meet the communication and language needs, wishes and preferences of individuals
  • Understand how to promote effective communication
  • Understand the principles and practices relating to confidentiality
  • Use appropriate verbal and non-verbal communication
  • Support the use of appropriate communication aids/ technologies

 

Upon completion of this Elearning course, a PDF certificate will be available straight away, that can be downloaded and printed for your records. Each course contains multiple-choice questions and interactive exercises that you’ll need to complete in order to show your understanding of the material and pass the course. Your certificate will be valid for 1 year.

Quality Mark
Excellence Center
CPD
This activity has been accredited by The CPD Standards office and equates to 1 hours of CPD.

How our Customers rate us:

4.6
(101) Google Reviews