Workplace conflict is costing UK employers £28.5bn a year, a study has found, with experts warning an increase in remote working could make disputes between staff harder to manage. (Source: ACAS)
If you work in an environment where you are facing the public on a daily basis, it is essential you can put into practice conflict management and breakaway techniques, to protect yourself and others around you.
This Conflict Management and Breakaway Techniques course will provide you with essential knowledge to manage conflict and breakaway from a potentially violent situation with minimal risk to all parties.
This course is aimed at anyone who faces the public on a daily basis, included but not limited to: -
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Once you complete your payment details you will receive an email that contains your username and password needed to access your online training portal.
HSG E-learning courses are straightforward and easy to use; however should you need assistance you can use our support section to find more help or contact us.
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